Frequently Asked Questions
General Product FAQ’s
1. Who makes your vitamins?
ImmunaRelief Health Products is an all-natural supplements manufacturer based in California who values its customers’ health first. Your satisfaction is our number one priority.
2. Where are ImmunaRelief vitamins manufactured?
LupaVita™, FibroAid™ & RheumaRelief™ are made in the USA in a facility that meets the FDA's guidelines. It is made in a GMP facility in the United States.
3. Are your vitamins and supplements FDA approved?
While our vitamins are not subject to FDA approval, we do produce them in a GMP laboratory that meets the FDA’s operational guidelines.
General Order FAQ’s
1. What payment methods do you accept?
We accept Visa, MasterCard, American Express and Discover cards as well as PayPal.. We do not accept personal checks or money orders at this time.
2. How can I be sure my information is secure?
ImmunaRelief Health Products only uses encrypted, PCI-compliant methods for storing and transferring customer data. Customer security is a top priority.
3. Do you ship internationally?
Yes, but shipping and handling rates may vary depending upon location.
4. How can I check the status of my order?
You can feel free to ask us about the status of your order at email@example.com or call 888-852-2102. Be sure to include your order number in the email.
5. How do I cancel my order?
You can cancel at any time by emailing firstname.lastname@example.org. Your cancellation will be processed within 24 hours.
6. How long will it take to reach me?
All orders are typically shipped within 24 business hours and it should reach you within 2-5 business days.
7. What shipping methods do you use?
We ship all orders using USPS.
8. Is it shipped discreetly?
Yes, all of our orders ship in a plain shipping package that is simply labeled “ImmunaRelief”.
9. What is your guarantee?
Our LupaVita™, FibroAid™ & RheumaRelief™ program comes with a 60-day guarantee. If you are unsatisfied for any reason you may return the product within 60 days for a refund.